Privacy Policy
May 16, 2026
1. Introduction
This Privacy Policy explains how toshkent.casa ("we", "us", "our") collects, uses, and protects your personal data when you use our real estate listing platform. We are committed to protecting your privacy in accordance with the Law of the Republic of Uzbekistan "On Personal Data" (No. ZRU-547).
2. Data We Collect
We collect the following types of data: information you provide when posting listings (name, phone number, property details, photos); usage data collected automatically (pages visited, time on site, device type, browser, IP address); data from cookies and similar technologies; communication data when you contact us via Telegram or email.
3. How We Use Your Data
We use your data to: display property listings on the platform; verify agent credentials and listing accuracy; improve our services and user experience; communicate with you about your listings or account; analyze platform usage through Google Analytics; prevent fraud and enforce our Terms of Service.
4. Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as your IP address, browser type, pages visited, and time spent on pages. This data is processed by Google LLC. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Telegram Integration
Our platform integrates with Telegram for listing submission and notifications. When you interact with our Telegram bot, your Telegram username and messages are processed. Telegram's own privacy policy applies to data processed by Telegram Messenger.
6. Cookies
We use essential cookies to operate the platform and analytics cookies (Google Analytics) to understand usage patterns. Essential cookies are required for the site to function. You can control analytics cookies through your browser settings.
7. Data Sharing
We do not sell your personal data. We may share data with: Google LLC (analytics); Telegram Messenger (bot interactions); law enforcement when required by the laws of Uzbekistan; service providers who help us operate the platform, under strict data processing agreements.
8. Data Retention
Listing data is retained for as long as the listing is active, plus 12 months after removal. Analytics data is retained for 26 months. Communication records are retained for 24 months. You may request deletion of your personal data at any time.
9. Your Rights
Under Uzbekistan's personal data protection law, you have the right to: access your personal data held by us; correct inaccurate data; request deletion of your data; withdraw consent for data processing; receive information about how your data is used. To exercise these rights, contact us at hello@toshkent.casa.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), secure server infrastructure, and restricted access controls.
11. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.
13. Contact
For privacy-related inquiries, contact us at hello@toshkent.casa or via Telegram at @toshkentcasa.